Teams telephony services

For modern communication, rely on the Teams Telephony Service from NMS

New technologies and platforms such as Microsoft Teams continue to simplify communication. NMS supports you with the installation and configuration of Teams Telephony so that you can save a lot of money and time and manage your contact data centrally.

This is how you benefit from the Teams Telephony service thanks to NMS:

  • Make every call via the Teams client so that you no longer have to switch to the landline phone.
  • Save a lot of money by eliminating high maintenance costs and licenses with your provider through your old telephone system.
  • Integrate all contacts from your CRM system to manage them centrally. You can also use Teams to call external contacts who do not use Microsoft Teams themselves.
  • Experts support you for a fast and secure transition to Microsoft Teams.

Save high costs with our Teams telephony service and effectively expand the functionality of the native Microsoft Teams phone. Our certified specialists will connect you to our managed service within a very short time. And best of all: the connection to our Managed Service doesn’t cost you a cent.1

Your benefits of Teams Telephony as a Service with NMS

Here you can find out all the other benefits you get thanks to a comprehensive switch to Teams Telephony by NMS:


Up to 90 % lower provider costs compared to calling plans

With most calling plans, you pay a flat rate per user for outgoing calls, regardless of calling behavior. Use our service and benefit from a free choice of provider.


Free choice of provider

If you already have a cheap and reliable SIP trunk provider and would like to keep it, we can also connect your provider to our service.
We also carry out a free provider check to help you find the best provider for you.


Flexible and scalable

As our service is highly flexible and we scale exactly to your needs, you can also test Teams Telephony with a small group first. It is also possible to connect different branches and locations.


Control over your phone numbers

Regardless of which provider you choose, you retain complete control over your telephone numbers. You can still be reached under your existing telephone number.


Connection of additional components

Regardless of whether only part of your team or all employees are to be connected. We connect any telephone system (with ISDN², analog² or SIP) to our service.
The integration of a fax or an analog intercom system is also possible.


Teams caller identification service (optional)

With our unique Teams caller identification, you can immediately see who is calling you. You can also manage your contacts centrally in one place.

Find out more about our caller identification and CRM integration and VoIP telephone systems.

We are at your side at all times. From the initial idea to implementation and operation – we ensure a convenient and uninterrupted switchover.

Contact us today and receive your test setup on the next working day at the latest.

We have already successfully connected the following systems:

  • Customer relationship management systems (CRM)
  • Microsoft Dynamics
  • Microsoft Exchange GAL
  • Microsoft Exchange contacts of a shared mailbox
  • Files (CSV, JSON)
  • Databases
  • Public address books

Therefore, rely on NMS as your IT partner

As a 6-time Microsoft Gold Partner, NMS guarantees you a secure and convenient transition with its certified Teams Voice experts.

We also support you throughout the entire implementation or transition with the following services:

  • Telephony workshop
  • Consulting
  • Strategy development
  • Implementation
  • User change management
  • Service desk
  • Managed service provider

NMS ensures smooth IT operations so that you have more time for the important tasks in your company.

Rely on the experts from the multiple Microsoft Gold Partner. We look forward to hearing from you.

Most frequently asked questions about Microsoft Teams telephony

What is Teams Telephony?

Teams Telephony is your virtual telephone system with which you can call your contacts via Microsoft Teams and be reached by them.

How does Teams Telephony work?

You can use any device with which you can also use Microsoft Teams (PC, laptop, tablet or smartphone) and make calls via it.

What does Teams Telephony cost?

The costs for telephony via Microsoft vary and depend, among other things, on

  • how many phone numbers you need
  • how many users you have
  • whether and how much you call outside the Microsoft Teams or Skype network

What do I need for Teams Telephony?

To be able to make calls via Teams, you need a valid Teams license, which you can purchase either in the Office 365 or Microsoft 365 subscriptions.

1 The basic setup of the IT services hosted by New Media Service GmbH (session border controller, name resolution service) is free of charge. Additional expenses will be charged transparently by prior arrangement.

2 Additional hardware may be required

A successful company needs the right Mission Control

You wonder:

How does Teams telephony work?

What does Teams Telephony cost?

What is Teams Telephony?

What do I need for Teams Telephony?