Microsoft Dynamics 365: The central platform for all data and processesin sales, marketing and much more

Microsoft Dynamics 365 is the cloud-based all-in-one platform that allows you to easily integrate all your business applications and digitally map your processes. This gives you centralized and clear worldwide access to all your data in the company and allows you to manage processes intelligently.

You also have the option of integrating all your Microsoft tools so that they work together seamlessly.

With its modules, Dynamics 365 offers a variety of excellent solutions for the following areas

  • Sales
  • Marketing
  • Financial accounting
  • Invoicing processes
  • (Customer) service
  • Support for office & field service
  • etc.

Dynamics 365 focuses on the Microsoft Dynamics ERP and Microsoft Dynamics CRM business applications for even more efficient work.

Together with the products and customizations for secure document management through NMS, Microsoft Dynamics 365 becomes the central hub of all information for your company. No matter for which department: whether sales, marketing, controlling, customer service or other areas.

Everything centralized and at a glance.

Your benefits with Dynamics 365 at a glance

  • Choice of many efficiency-enhancing modules to suit your company
  • Easier management of processes
  • Individual and easy process configuration with automatic task distribution
  • Numerous templates for applications & business units
  • Quick integration of existing data
  • No need for own, additional company IT infrastructure
  • Use in the browser on the PC or MAC, tablet or smartphone
  • Only pay for licenses for the functions you actually need

Customize all processes according to your individual needs. Dynamics 365 offers you countless possibilities:

  • For example, track the expected sales figures in the sales team and take action at an early stage based on the projections.
  • Calculate the expected cash flow and plan your investments accordingly.Do you attach great importance to direct customer relationships? Then never forget an important customer’s birthday again thanks to the reminder function.

    Manage sales and marketing, financial accounting, customer analysis and many other business areas even more easily with Dynamics 365.

Overview of the Dynamics 365 modules

With the help of the numerous applications that can be integrated, you can design your Dynamics 365 entirely according to the needs of your company. Find out more about the different modules and their respective functions here.

More deals with the Dynamics 365 Sales CRM system

Dynamics 365 Sales is the powerful Microsoft CRM module for your Dynamics 365 platform.

In a CRM (Customer Relationship Management) system, you can store all information about customers and prospects to provide even better support for sales. This means you have all the important data in one place. For example, in addition to contact information, you can view

  • When the last point of contact with a person or company took place and via which medium
  • Who communicated with whom
  • What was talked/written about
  • How high the qualification level of the customer/lead is
  • When the next joint appointment will take place
  • What tasks need to be completed before the next meeting


With Dynamics 365 Sales (formerly Microsoft CRM Online), your sales team has exactly the tools and information they need to close customer deals even more efficiently.

You can store all sales activities as well as the associated files centrally, easily and quickly and manage them.

This allows your sales team to access customer data live on site and view all sales figures, orders and other necessary data during the customer meeting.

Arrange a free initial consultation now

Optimize the personalized customer experience with Dynamics 365 Marketing

The marketing automation software Dynamics 365 Marketing is the solution that takes your marketing activities to the next level.

This module helps you find your target group more quickly and carry out targeted analyses about their behavior and concerns. This allows you to address your desired customers much more personally and directly in campaigns. The integrated marketing automation of email newsletters in particular helps you to generate more sales.

Dynamics 365 Marketing also includes the following functions:

  • Dashboard with overview of KPIs
  • Execution of A/B tests
  • Possibility to create the appropriate customer journey

This makes Dynamics 365 Marketing the perfect complement to the Dynamics 365 Sales module.

Learn what your target group really wants with Dynamics 365 Customer Voice

The Dynamics 365 Customer Voice module allows you to easily gather feedback from your customers and find out their reasons for decisions.

As customer experiences and reviews play an even more important role nowadays thanks to the Internet, use Customer Voice to optimize your offers and your service.

With Dynamics 365 Customer Voice, you have analytics options with AI and data integration at your disposal. These and other functions also help you to proactively approach customers and prospects.


Arrange a free consultation appointment now


Achieve even greater customer loyalty thanks to Dynamics 365 Customer Insights

Dynamics 365 Customer Insights turns your Dynamics 365 into a customer data platform that allows you to create 360-degree profiles of your customers.

Always keep an overview of all contact points and gain insight into customer behavior. The AI-supported identity recognition of Customer Insights also helps you here.

This allows you to use your marketing budget in an even more targeted way and develop more profitable strategies for cross-selling and upselling.

Arrange a free initial consultation now

Improve your customer service with Dynamics 365 Field Service

The Dynamics 365 Field Service module focuses on the optimization of support processes and services that you offer your customers.

With Dynamics 365 Field Service, you can provide your service employees with all relevant order data to prepare them perfectly for their work.

You can also achieve a positive customer experience by resolving requests quickly using remote support via Field Service. If necessary, you can also draw on data from previous inspections.

If you need both Sales, Marketing and Field Service from Dynamics 365, the Dynamics Customer Engagement package is available from us.


Overview of the selectable Dynamics 365 modules

Here you can find all the modules at a glance that you can integrate into Dynamics 365 with your Microsoft Gold Partner NMS:

Dynamics 365 Sales

the CRM system for more and faster customer transactions

Dynamics 365 Marketing

Easier coordination of marketing and sales processes

Dynamics 365 Customer Voice

Get even more customer feedback and analyze customer behavior

Dynamics 365 Customer Insights

Keep an eye on all your customers’ key figures and evaluate them professionally- Keep an eye on all your customers’ key figures and evaluate them professionally

Dynamics 365 Field Service

Prepare yourself and your team better for service assignments and approach customers proactively

You can also book all the Dynamics 365 modules listed individually to optimize your business processes.

You will receive an introduction to Dynamics 365 from us and we will also help you with the implementation of your existing Microsoft products.

NMS will be happy to advise you and answer all your questions about Dynamics 365 from Microsoft.

After your consultation, you will receive a customized solution for your company. The costs for your Microsoft Dynamics 365 vary depending on the number of modules and licenses.

A successful company needs the right Mission Control

You wonder:

Why Microsoft Dynamics 365?

What is Dynamics 365?

How does Microsoft Dynamics 365 work?

What does Microsoft Dynamics 365 include?