Become partof the crewHome 5 NMS 5 Career 5New Media Service GmbH is a young and dynamic IT system house with headquarters in Weinheim an der Bergstraße and a branch office in Singen on Lake Constance. As a Microsoft Gold Partner, we...
Modern telephony for companies
The modern working world requires a new form of telecommunications that can keep up. The initial situation in companies is often similar. There are mobile workstations for employees, but the telephone system is stationary at the workstation in the office.
Microsoft Teams is the new standard for telephony, chats and video meetings. The biggest advantage is that the connection to an existing telephone system and the IT infrastructure with Microsoft Windows workstations is simple, fast and works smoothly. Ideally, an IT support team with specialist knowledge and sufficient experience in this area is required for the design and correct implementation. There are IT companies that specialize in supporting companies along the way. They analyze the existing telecommunications infrastructure and design a hybrid solution in which the current telephone system can continue to be used but the advantages of modern technology can also be exploited.
Delight your customers with every call
- Improve availability with a sophisticated call and forwarding concept.
- Intelligent queues guide customers directly to the right contact person. Know the caller’s needs before the call: connecting your CRM eliminates the annoying need to ask for the customer number.
- Hold international meetings with an almost unlimited number of participants without additional costs or restrictions.
- With a sophisticated concept, you can always be reached even without power and internet.
Five advantages why you should also have modern telecommunications
1. save time, money and become more flexible with modern telephony
2. become independent of your expensive telephone provider
3. your employees are reachable on the move and become more productive thanks to an integrated solution
4. you have the choice between a flexibly adaptable billing model based on usage or a one-off investment
5. we are happy to take care of hosting, operation, administration, updates and data security for you so that you can concentrate on your core business
Your partner for intelligent telephony
There are countless questions that can arise when choosing a new telephony solution. With the VoIP telephony solutions from New Media Service GmbH, you will receive a customized solution that will inspire you. We first look at the existing structures, analyze the needs together and then present the best solution. Contact us for a free, no-obligation consultation.