AI-generatedHome/IT GlossaryIT GlossaryACDEHIKLMNOPRSTZAAI AgentAI – Artificial IntelligenceAuto DeploymentAzure Active Directory Apps (today Microsoft Entra ID)Azure MFA: Multi-Factor Authentication & Conditional Access (today Microsoft Entra MFA)CCAF – Cloud Adoption FrameworkCRM – Customer Relationship ManagementChat GPTDDBMS – Database Management SystemDLP – Data Loss PreventionDMS – Document Management SystemDORA – Digital Operational Resilience ActDefender / BitdefenderEEDR / XDR – Endpoint & Extended Detection and ResponseEMS – Enterprise Mobility & SecurityERP – Enterprise Resource PlanningEU AI Act – AI RegulationExchange HybridHHybrid CloudHyper Converged SystemsIISMS – Information Security Management SystemIaaS – Infrastructure as a ServiceIntune compliant deviceKKRITIS – Critical InfrastructuresKeeper – The Password ManagerKerberos NTLM authenticationLLLM – Large Language ModelMMDM / BYOD – Mobile Device Management & Bring Your Own DeviceMDM / MAM – Mobile Device & Application ManagementMFA – Multi-Factor AuthenticationManaged ServicesMicrosoft 365Microsoft CopilotMicrosoft TeamsMicrosoft Yammer (today Viva Engage)Modern WorkplaceModern telephony for businessesNNDA – Non-Disclosure AgreementNIS2 – EU Cybersecurity DirectiveOOffice 365 Groups (today Microsoft 365 Groups)Onboarding/offboardingPPRT – Primary Refresh TokenPaaS – Platform as a ServicePasskeyPassword-Less StrategyPhishingPoC – Proof of ConceptPrinterlogicPrompt EngineeringPull PrintingRRAG – Retrieval Augmented GenerationRansomwareSSASE – Secure Access Service EdgeSIEM – Security Information and Event ManagementSLA – Service Level AgreementSME – Subject Matter ExpertSOC – Security Operations CenterSaaS – Software as a ServiceSharePoint OnlineTTSA – Transitional Service AgreementTenantsZZero Trust