NMS - New Media Service GmbH
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Teams Telephony

Teams Telephony replaces your old telephone system and offers many additional features.

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ISO 27001 · Microsoft Solution Partner

For modern communication, rely on the Teams Telephony Service from NMS

New technologies and platforms such as Microsoft Teams simplify communication continuously. NMS supports you with the installation and configuration of Teams Telephony, allowing you to save a lot of time and money while managing your contact details centrally.

How you benefit from the Teams Telephony Service thanks to NMS:

  • Make every phone call via the Teams client, so you no longer need to switch to a landline phone.

  • Save a lot of money by eliminating high maintenance costs and provider licences for your old phone system.

  • Have all contacts integrated from your CRM system to manage them centrally. Via Teams, you can also call external contacts who do not use Microsoft Teams themselves.

  • Experts support you for a fast and secure transition to Microsoft Teams.

So save high costs now with our Teams Telephony Service and effectively expand the functionality of native Microsoft Teams Phone. Our certified specialists will connect you within the shortest possible time to our Managed Service. And best of all: the connection to our Managed Service will not cost you a penny.1

  • Your benefits of Teams Telephony as a Service at NMS

    Here you can find out about all the further benefits you receive thanks to a comprehensive transition to Teams Telephony by NMS:

  • Up to 90% lower provider costs compared to Calling Plans

    With most Calling Plans, you pay a flat rate per user for outgoing calls, regardless of calling habits. Use our service and benefit from a free choice of provider.

  • Free choice of provider

    If you already have a cost-effective and reliable SIP trunk provider and wish to keep them, we can also connect your provider to our service.
    In addition, we conduct a free provider check so that you can find the optimal provider for your needs.

  • Flexible and scalable

    Since our service is highly flexible and scales precisely according to your needs, you can also test Teams Telephony with a small group first. Connecting different branch offices and locations is equally possible.

  • Control over your phone numbers

    Regardless of the choice of provider, you retain full control over your phone numbers. You remain continuously reachable on your existing phone number.

  • Connection of additional components

    Regardless of whether only part of your team or all employees are to be connected, we link any phone system (with ISDN², analogue² or SIP) to our service.
    The integration of a fax machine or an analogue intercom is also possible.

  • Teams caller identification service (optional)

    With our unique Teams caller identification, you see immediately who is calling you. You can also manage your contacts centrally in one place.

    Find out more here about our caller identification and CRM integration and VoIP telephone systems.

    We are at your side at all times. From the initial idea to implementation and operation – we ensure a convenient and seamless transition.

    Contact us today and receive the test setup by the next working day at the latest.

    We have already successfully connected the following systems:

  • Customer Relationship Management systems (CRM)

  • REST API

  • Microsoft Dynamics

  • Microsoft Exchange GAL

  • Microsoft Exchange contacts of a shared mailbox

  • Files (CSV, JSON)

  • Databases

  • Public address books

That's why you should rely on NMS as your IT partner

As a Microsoft Solution Partner, NMS guarantees you with its certified Teams Voice experts a secure and convenient transition.

We also support you throughout the entire journey of implementation or transition with the following services:

  • Telephony workshop

  • Consulting

  • Strategy development

  • Implementation

  • User Change Management

  • Service Desk

  • Managed Service Provider

NMS ensures smooth IT operations so that you have more time for the important tasks in your business.

Rely on the experts of the multiple Microsoft Solution Partner. We look forward to hearing from you.

For even more information, download our PDF on Teams Telephony here.

Frequently asked questions about Microsoft Teams Telephony

What is Teams Telephony?

Teams Telephony is your virtual phone system with which you can call your contacts via Microsoft Teams and be reached by them.

How does Teams Telephony work?

You can use any device that allows you to use Microsoft Teams (PC, laptop, tablet or smartphone) to make phone calls.

How much does Teams Telephony cost?

The costs for telephony via Microsoft vary and depend, among other things, on

  • how many phone numbers you require
  • how many users you have
  • whether and how much you make calls outside the Microsoft Teams or Skype network

What do I need for Teams Telephony?

To make calls via Teams, you need a valid Teams licence, which you can purchase as part of Office 365 or Microsoft 365 subscriptions.

1 The basic setup of IT services hosted by New Media Service GmbH (Session Border Controller, name resolution service) is free of charge. Additional effort will be billed transparently by prior agreement.

2 Additional hardware may be required