Modern Communication
Modern communication from NMS: Microsoft Teams, Outlook, Viva and SharePoint set up so that collaboration works everywhere.
ISO 27001 · Microsoft Solution Partner
Modern and digital communication
Fundamentally, digital communication refers to the exchange of information, messages and ideas via electronic devices and platforms such as computers, smartphones, emails, instant messaging, video conferencing and social media.
In our private lives, platforms such as Facebook or Instagram are familiar to us, combined with communication tools like WhatsApp, whereas in a professional environment, platforms such as LinkedIn or Xing are used.
There are programs and tools specifically developed for every business area.
Hardly any office can do without Outlook today, while tools like Microsoft Teams have been specifically developed for collaboration and communication within and between companies, providing a comprehensive communication platform.
Digital communication thus enables us to transmit information quickly and efficiently, e.g. via Teams in the form of chat, video messages or simple emails, regardless of spatial or time constraints.
In today's world, fast and reliable communication plays an increasingly important role in business, professional and personal interaction. It promotes interaction, knowledge sharing and collaboration between people, thus enabling effective (co)working.
We are all already digitally connected with one another via various platforms, and almost everyone who normally works in an office has experienced the benefits of working from home and participating in remote meetings.
Thanks to the widespread adoption of modern communication tools and the associated flexibility, you can comfortably carry out your professional tasks outside the office and easily participate in virtual meetings without having to travel in person or having your business partners travel for a presentation.
These experiences demonstrate that modern working methods and digital communication tools enable efficient and productive work regardless of location and represent fundamental components of the corporate infrastructure.
The integration of these necessary programs plays a crucial role in establishing a high-performance IT infrastructure and efficient corporate communication, both internally and externally.
A holistic integration of technical solutions and organisational adjustments ensures smooth digital communication and maximum benefits. With a well-thought-out integration, employees can seamlessly switch between various communication tools such as Teams telephony, a CRM integration or physical meeting rooms, efficiently exchange information and successfully manage projects.
This facilitates the exchange of information and optimizes collaboration in virtual meetings.
Clearly defined processes and guidelines foster a consistent and effective communication culture. Integration requires technical know-how and a willingness to adapt organisational processes to new possibilities. By taking a holistic approach to the integration of technology and organisation, you can successfully establish modern and digital communication and reap all the benefits.
Benefit from seamless communication and an optimised IT infrastructure.
Contact us for professional support with the integration of these programs, such as through Microsoft 365 and Teams and the implementation of efficient corporate communication.
Experience the benefits of a modern working environment, boost your team's productivity and successfully implement modern and digital communication in your company.
Here are ten points that can help you establish modern and digital communication in your company:
- Implement efficient working methods such as agile methods or project-based work to improve collaboration and communication. Tools like MyToDo & Planner can support you in this.
- Use digital communication tools such as video conferencing platforms, collaborative document editing and instant messaging apps to facilitate the exchange of information. With tools like Teams, OneDrive and SharePoint.
- Pay attention to security and data protection to ensure communication and the protection of sensitive data. Microsoft Defender, Azure Information Protection and Intune support you in this.
- Define clear communication guidelines to promote consistent and effective communication within the company.
The Microsoft 365 Compliance Center can provide assistance with this. - Support virtual teamwork to enable collaboration across geographical borders. Microsoft Teams provides everything you need for this.
- Offer regular training and further education to keep your employees up to date with digital communication technologies. With Viva Learning, a newer product from the Microsoft 365 Suite, you have everything you need for this.
- Cultivate empathy and social connections to promote a positive and engaged communication culture. With Viva Engage, the successor to Yammer, you can support this.
- Practise effective time management to enable productive working and efficient communication. The best-known tool for this is probably Outlook with its email and calendar program and integration with ToDo and Teams.
- Promote open communication: create a culture of open exchange of thoughts, ideas and concerns. An example of this would be using a company-internal intranet with SharePoint, Viva Connections and integration into Teams.
- Implement efficient knowledge management: make important information and best practices available digitally to optimize knowledge transfer. We recommend Microsoft SharePoint to our customers for this, structured effectively for documents, best practices, training materials and other knowledge resources.
By implementing these steps, you can establish modern and digital communication in your company and benefit from the associated advantages. Of course, an important aspect is cost optimisation or cost reduction, which should be taken into account during integration. We address this topic together in an IT strategy.
We are at your disposal and will be happy to show you, based on our customer references, how we have already successfully accompanied and supported companies through this implementation.
4 points that must be taken into account
- What does the term 'digital communication' encompass, and what does it mean?
The term 'digital communication' encompasses the exchange of information, messages and ideas via electronic devices and platforms such as computers, smartphones, emails, instant messaging, video conferencing and social media. It enables the fast and efficient transmission of information regardless of spatial or time constraints.
- Which platforms and tools are used professionally in digital communication?
In digital communication, platforms like LinkedIn and Xing are used. The most well-known tools are Microsoft Teams, Outlook and SharePoint. However, other platforms such as WhatsApp, Zoom and Google are also frequently used for exchanging information and collaborating.
- How can companies implement efficient digital communication?
Companies can implement efficient digital communication by introducing efficient working methods, utilizing digital communication tools, establishing clear communication guidelines, supporting virtual teamwork, offering training, and promoting open communication. A holistic integration of technical solutions and organisational adaptations is also important.
- What role does the integration of digital communication tools such as Microsoft Teams, Outlook and SharePoint play in efficient corporate communication?
The integration of digital communication tools such as Microsoft Teams, Outlook and SharePoint plays a crucial role in efficient corporate communication. These tools enable seamless communication, efficient information exchange, collaboration, and an optimised and secure IT infrastructure. They serve as comprehensive communication platforms that support various aspects of corporate communication while remaining compliant with data protection laws (DSGVO).
What does modern communication mean for companies?
Telephony, video, chat and collaboration on a single platform, usually Microsoft Teams, instead of isolated, separate solutions. Including the connection of the telephone system, meeting rooms and mobile devices.
Can existing phone numbers be transferred?
Yes. Phone numbers are ported as standard and continued in Teams telephony; the existing system remains in parallel operation until the confirmed transition.
What is the AI phone agent Lucy?
An AI-powered telephone assistant that answers, pre-qualifies and forwards calls: working around the team's availability, without the frustration of being put on hold.
Topics in this area
Solutions in a new dimension.
One conversation is enough to find out where IT, Microsoft Cloud and AI can take real weight off day-to-day business.
Your contact: Daniel Penninger, Managing Director