Managed Services
With managed services, an external provider takes over the planning, implementation and operation of a company’s IT processes.
IT Glossary
In brief
Managed Services are services where an external service provider assumes responsibility for the planning, implementation and operation of specific IT or business processes or functions of a company. The service provider, often referred to as a Managed Service Provider (MSP), provides these services on the basis of a service contract that normally targets specific Service Level Agreements (SLAs) and key performance indicators.
Key features and aspects of Managed Services
- Outsourcing of responsibility: Companies outsource responsibility for specific tasks or processes to an MSP that has the necessary expertise and resources.
- Proactive monitoring and maintenance: MSPs often offer proactive monitoring services to identify and resolve potential issues early before they become critical.
- Scalability: Managed Services can be adapted to a company's changing requirements and growth.
- Cost control: Companies can control costs better because they use services as required rather than having to invest in their own infrastructure and staff.
- Focus on core competencies: By outsourcing non-core business tasks to MSPs, companies can focus on their core competencies and strategic priorities.
- Data security and compliance: MSPs can specialise in security and compliance requirements, ensuring that the services comply with the necessary standards.
Examples of Managed Services include:
• Managed IT Services: These include services such as server and network management, helpdesk support and security monitoring.
• Cloud Management: MSPs can take over the management of cloud infrastructures and services, including cloud migration and optimisation.
• Managed Security Services: This includes services for monitoring and protecting against cyber threats and data breaches.
• Managed Database Services: Databases are managed, maintained and optimised here to ensure smooth performance.
• Managed Hosting Services: This includes hosting web applications and websites in an environment managed by an MSP.
• Managed Print Services: This involves the outsourcing of print and document management services.
Managed Services for businesses
- Managed IT Services: This includes the management and maintenance of IT infrastructure and systems, including servers, networks, end-user devices and applications. This can include monitoring, troubleshooting, patch management, security and more.
- Managed Security Services: This involves monitoring and securing a company's IT environment against cyber threats and data breaches. This includes firewall management, intrusion detection, antivirus management and 24/7 security monitoring.
- Managed Cloud Services: This involves the management of cloud infrastructures, including cloud computing resources such as servers, storage and databases. This can include migration to the cloud, scaling and security.
- Managed Network Services: This involves managing the corporate network, including the configuration, maintenance and optimisation of network devices and services.
- Managed Communication Services: This includes managing business communication services such as VoIP telephony, unified communications and video conferencing.
- Managed Print Services: This involves managing printers and multifunctional devices, including maintenance, consumables and print cost optimisation.
These are the services New Media Service GmbH offers in the area of Managed Services
Let us complement your company together and help you achieve your business goals. Contact us today to find out more about our Managed Services and how they can support your business.
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