Modern telephony for businesses
The modern form of telephony for businesses is the cloud telephone system, which is operated entirely via Voice-over-IP over the internet.
IT Glossary
In brief
The modern working world requires a new form of telecommunications that can keep pace. The initial situation in companies is often similar: there are mobile workplaces for employees, but the telephone system remains fixed at the workplace in the office.
Microsoft Teams is the new standard for telephony, chats and video meetings. The biggest advantage: connecting to an existing telephone system and the IT infrastructure with Microsoft Windows workstations is simple, fast and functions seamlessly. The design and correct implementation ideally require IT support with expertise and sufficient experience in this area. There are IT companies that specialise in supporting businesses along this path. To achieve this, the existing telecommunications infrastructure is analysed and a hybrid solution is designed, allowing the current telephone system to continue being used while also leveraging the advantages of modern technology.
Delight your customers with every call
- Improve your accessibility with a sophisticated call and forwarding concept.
- Intelligent queues direct customers straight to the right point of contact.
- Know the caller's needs before the conversation even begins: connecting your CRM eliminates the tedious request for the customer number.
- Hold international meetings with a virtually unlimited number of participants without additional costs or restrictions.
- With a sophisticated concept, you remain reachable at all times, even without power or internet.
Five benefits why you too should have modern telecommunications
- With modern telephony, you save time and money and become more flexible
- Become independent of your expensive telephone provider
- Your employees are reachable on the move and become more productive through a holistic solution
- You have the choice between a flexibly adaptable usage-based billing model or a one-off investment
- We are happy to handle topics such as hosting, operation, administration, updates and data security for you, so that you can concentrate on your core business
Your partner for intelligent telephony
There are countless questions that can arise when selecting a new telephony solution. With the VoIP telephony solutions from New Media Service GmbH, you receive a tailored solution that will delight you. We first look at the existing, evolved structures, jointly analyse your needs and then present the best solution. Contact us for a free, non-binding consultation.
Solutions in a new dimension.
One conversation is enough to find out where IT, Microsoft Cloud and AI can take real weight off day-to-day business.
Your contact: Jan Emmerich, Managing Director